2.Once your application is approved, you will be informed of the return address and required to ship the item(s).(The company address is not the return address of the package,and the specific address will be sent by customer service email.)
3.After inspecting your return we will process your refund. It will take up to 7 to 15 working days for the funds to be reflected in your account.
4.If you don't get refund after 15 working days, please email firstname.lastname@example.org for assistance.
Customer should be responsible for the following cases:
1.Returning items for reasons other than a defect.
2.Accidental return, such as personal items or incorrect products.
3.Returning defective items in international shipping.
4.The country where the item was purchased is different from the country where the warranty claim is made.
5.Returning items were claimed defective but found by AQUAFYSH quality control to be in proper working condition.
If the above happens, you are responsible for the return shipping cost. Moreover, if case 1 occurs, there will be an additional processing fee which is 10% of the item costs.