|
No. |
Faults |
Possible Reasons |
Solutions |
|
01 |
Unable to charge |
Excess material or debris on the charging electrodes/posts |
Clean posts |
|
02 |
The charging indicator will not light up |
Contact Customer Service |
|
|
03 |
Others |
Contact Customer Service |
|
|
04 |
Does not work after being submerged in water |
The battery may need charging |
Charge unit |
|
05 |
Operation Locked |
Unlock after charging |
|
|
06 |
Air vent blocked, the cleaner can not be totally immersed into water |
Clean the air vent |
|
|
07 |
Moving abnormality |
The walking wheel becomes tangled with hair, string or other debris. |
Remove the material from around the wheel |
|
08 |
Others |
Contact Customer Service | |
|
09 |
Suction ability weakened |
Foreign objects on the impeller |
Clean the impeller |
|
10 |
Impeller damages |
Contact Customer Service | |
|
11 |
Too much dirt on the filter |
Remove the filter and rinse with water to remove built up debris |
If you are unable to judge, please contact customer service